mislead viewer
Robots star in ads, but mislead viewers about technology
Nowhere is the advance of technology more evident than in the rise of robots and artificial intelligence. From smart devices to self-checkout lanes to Netflix recommendations, robots (the hardware) and AI (the software) are everywhere inside the technology of modern society. They're increasingly common in ads, too: During the 2019 Super Bowl alone, seven ads aired featuring either robots or AI. Since I began studying human-robot interactions almost a decade ago, I've observed that in most ads, robots typically fall into one of three general categories: scary, sad or stupid. All three perpetuate common misconceptions about technologies that are already beginning to play a pivotal role in people's lives.